Privacy Policy - Crazy Time Bangladesh
Your privacy and data security are our top priorities. Learn how we protect your personal information and ensure safe gaming experiences.
Table of Contents
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a deposit, or contact customer support.
Personal Information:
- Name and contact information
- Date of birth and age verification
- Payment information and transaction history
- Identity verification documents
- Communication preferences
Automatically Collected Information:
- IP address and device information
- Browser type and operating system
- Game play data and betting history
- Website usage and navigation patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes:
- Provide and maintain our gaming services
- Process deposits, withdrawals, and transactions
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Send promotional offers and communications
- Improve our services and user experience
- Provide customer support
- Monitor for responsible gaming
3. Information Sharing
We may share your information in the following circumstances:
Service Providers:
- Payment processors (bKash, Rocket, Nagad)
- Game providers (Evolution Gaming)
- Identity verification services
- Customer support platforms
Legal Requirements:
- Compliance with applicable laws
- Response to legal requests
- Protection of our rights and property
- Prevention of fraud and illegal activities
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers and data storage
- Regular security audits and updates
- Access controls and employee training
- Two-factor authentication options
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and offers
- Improve website functionality
You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Account information is typically retained for 7 years after account closure.
7. Your Rights
You have the following rights regarding your personal information:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
Contact our support team to exercise these rights.
8. International Transfers
Your information may be transferred to and processed in countries other than Bangladesh. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7
- Phone: +880 123 456 7890
- Address: Dhaka, Bangladesh