Our Testing Methodology đŦ
Complete transparency on how we evaluate and certify casinos. Every step documented. Real money used. No shortcuts. See exactly what it takes to earn our certification.
Why Methodology Matters
Anyone can write a casino review. Most do it by rewriting marketing materials, copying from other sites, or accepting payment for positive ratings. We take a different approach: systematic, documented testing using our own money from Bangladesh IP addresses.
This page explains exactly how we evaluate every casino. We publish this for two reasons. First, transparency builds trust â you can judge our methodology and decide if it's rigorous enough for your standards. Second, accountability keeps us honest â public commitments are harder to break than private ones.
Our testing process has evolved over two years and hundreds of casino evaluations. It's not perfect, but it's comprehensive, consistent, and specifically designed for Bangladesh players. Let's break it down.
đ The 6-Phase Testing Process
Every casino goes through these stages
License & Legal Verification
âąī¸ 2-4 hoursBefore we spend any money, we verify the casino's legal foundation. An unlicensed casino is automatically rejected â no exceptions, regardless of how good everything else looks.
What We Check:
- License authenticity: We visit the regulator's website and search their public database for the casino's license number. Screenshots are saved.
- License status: Is it active, suspended, or expired? Some casinos display old licenses after they've lapsed.
- Regulator reputation: Curacao is different from Malta. We note which jurisdiction and its enforcement history.
- Terms & Conditions: We read the full T&Cs (yes, really). Looking for predatory clauses, impossible wagering, or withdrawal restrictions.
- Ownership transparency: Who owns the casino? Is the company publicly known? Registered where?
â Fail: No license, expired license, predatory terms â Testing stops here
Bangladesh Accessibility Test
âąī¸ 1-2 hoursMany casinos claim to accept Bangladesh players but don't actually support them well â or block access entirely. We test from actual Bangladesh IP addresses.
What We Check:
- Site accessibility: Does the website load from BD IP? Any geo-blocking?
- Registration process: Can we create an account with BD phone number and address?
- Currency support: Is BDT available? If not, what conversion options exist?
- Language options: English at minimum. Bengali is a bonus.
- Mobile functionality: Does everything work on mobile browsers (not just desktop)?
â Fail: Geo-blocked, registration rejected, no viable currency â Testing stops
Payment System Testing
âąī¸ 2-3 hoursThis is where casinos often disappoint. They list bKash on their website, but when you try to deposit, it fails or isn't actually available. We test with real money.
What We Test:
- bKash deposit: Does it work? What's the process? Any fees? Min/max limits?
- Nagad deposit: Same testing as bKash.
- Rocket deposit: If listed, we test it.
- Crypto options: USDT availability and process (increasingly important).
- Processing time: How long from initiation to funds in account?
- Hidden fees: Any unexpected charges during the process?
Test amount: We deposit ā§ŗ2,000-5,000 (our own money) to verify the complete flow. Small enough to be acceptable risk, large enough to trigger normal processing.
â ī¸ Concern: Works but with issues (high fees, slow, confusing) â Noted in review
â Fail: No working BD payment method â Cannot recommend
Crazy Time Game Verification
âąī¸ 2-4 hoursSince we specialize in Crazy Time, we thoroughly test the actual game experience â not just whether it's listed in the lobby.
What We Test:
- Game availability: Can we access Crazy Time from BD? Some casinos geo-block Evolution games.
- Stream quality: HD video? Smooth on mobile data? Lag issues?
- Betting interface: Easy to place bets? Clear UI? Minimum bet amount?
- Bonus rounds: Do Cash Hunt, Pachinko, etc. work correctly?
- Table limits: What are the min/max bets? Suitable for various bankrolls?
- Chat functionality: Can we interact with other players and dealer?
Playtime: We play at least 30 minutes to experience multiple spin types and ideally catch a bonus round.
â ī¸ Concern: Works but quality issues â Noted in review
â Fail: Crazy Time unavailable or non-functional â Cannot list as CT casino
Withdrawal Speed Test
âąī¸ 1-72 hours (waiting)The true test of any casino: do they actually pay out? We request a real withdrawal and time it down to the hour. This is where many casinos fail or reveal their true colors.
What We Measure:
- Request process: How easy is it to request a withdrawal? Any confusing steps?
- Verification requirements: Do they ask for ID? How quickly is it processed?
- Processing time: From request submission to "approved" status.
- Delivery time: From approved to money in our bKash/bank account.
- Total time: From request to money received â this is the number we report.
- Fees: Any withdrawal fees? Currency conversion costs?
Test amount: We withdraw ā§ŗ3,000-10,000 depending on remaining balance. Enough to be meaningful, not so large as to trigger enhanced verification on first withdrawal.
đĨ Gold: 6-24 hours
đĨ Silver: 24-48 hours
â Fail: Over 72 hours or refused â Cannot recommend
Customer Support Evaluation
âąī¸ 1-2 hoursSupport quality matters most when something goes wrong. We test support before problems arise so we know what players will face if issues occur.
What We Test:
- Availability: 24/7 or limited hours? What channels (chat, email, phone)?
- Response time: How long to get a human in live chat?
- English capability: Can they communicate clearly in English?
- Knowledge: Do they actually know their casino's policies?
- Helpfulness: Do they solve problems or give runaround?
- Bangladesh awareness: Do they understand BD payment methods?
Test method: We contact support with realistic questions about payments, bonuses, and Crazy Time. We note response times and quality of answers.
â ī¸ Adequate: Works but slow or limited â Noted as concern
â Poor: Unresponsive, unhelpful, no English â Significant rating penalty
đ Scoring & Certification
How we calculate final ratings
After completing all six phases, we calculate a weighted score across multiple categories. Different factors carry different weights based on their importance to Bangladesh players.
| Category | Weight | What It Measures |
|---|---|---|
| đ° Payment & Withdrawal | 30% | bKash/Nagad support, withdrawal speed, fees |
| đĄī¸ License & Security | 25% | License quality, T&Cs fairness, encryption |
| đ° Game Quality | 20% | Crazy Time availability, stream quality, limits |
| đ Bonuses & Promotions | 15% | Welcome bonus, wagering requirements, VIP program |
| đ Customer Support | 10% | Response time, quality, BD awareness |
Certification Thresholds
Based on weighted scores, casinos earn one of four certification levels:
Platinum Certified
Score: 90-100
- Withdrawal under 6 hours
- bKash + at least one other BD method
- Top-tier license (Malta, UK, etc.)
- Excellent support quality
- Fair bonus terms (under 35x)
Gold Certified
Score: 75-89
- Withdrawal under 24 hours
- At least one BD payment method
- Valid license from known regulator
- Good support (some limitations)
- Reasonable bonus terms (under 40x)
Silver Certified
Score: 60-74
- Withdrawal under 48 hours
- Limited payment options
- Valid license (any jurisdiction)
- Basic support availability
- Higher but not predatory wagering
Under Review
Score: <60 or Incomplete
- Currently being tested
- Failed some criteria, being re-evaluated
- New casino, not enough data
- Recent complaints being investigated
- Not recommended until resolved
đ Quarterly Re-Testing
Certifications aren't forever
Casino quality can change. Management shifts, payment processors change, policies update. A Platinum casino today might become problematic six months later. That's why we re-test every certified casino at least once per quarter.
Re-Testing Triggers
Beyond scheduled quarterly reviews, we initiate immediate re-testing when:
- Player complaints: If we receive credible reports of payment issues or policy changes
- License changes: New license, revoked license, or regulatory action
- Ownership changes: Casino sold or management restructured
- Major policy shifts: New terms, payment method changes, bonus overhaul
- Industry alerts: Warnings from other reputable sources
What Happens If Quality Drops?
If re-testing reveals problems, we take action:
- Minor issues: Rating adjusted, concerns noted in review, casino notified
- Significant decline: Downgraded (e.g., Platinum â Gold), warning added to review
- Major problems: Moved to "Under Review," not recommended until resolved
- Critical failures: Removed from site entirely, added to internal blacklist
đ The Complete 50-Point Checklist
Every item we verify for each casino
đĄī¸ License & Legal (10 points)
- Valid gambling license
- License verified with regulator
- License not expired or suspended
- Company registration public
- Terms & conditions reviewed
- No predatory clauses
- Wagering requirements reasonable
- Withdrawal limits acceptable
- Privacy policy exists
- Responsible gambling tools available
đ§đŠ Bangladesh Access (8 points)
- Site loads from BD IP
- No geo-blocking
- Registration accepts BD info
- BD phone number accepted
- BDT or USD available
- English language support
- Mobile site functional
- No VPN required
đ° Payments (12 points)
- bKash deposit works
- Nagad deposit works
- Rocket deposit works
- USDT/crypto available
- Deposit fees reasonable
- Deposit limits acceptable
- Deposits credited quickly
- bKash withdrawal works
- Withdrawal fees reasonable
- Withdrawal limits acceptable
- Withdrawal speed tested
- No hidden conversion fees
đ° Crazy Time Quality (10 points)
- Crazy Time available
- Not geo-blocked for BD
- HD stream quality
- Works on mobile data
- Minimum bet reasonable
- Maximum bet adequate
- All bonus games work
- No technical glitches
- Chat functional
- Betting UI intuitive
đ Customer Support (5 points)
- Live chat available
- Response under 5 minutes
- English communication
- Knowledgeable agents
- Problem resolution ability
đ Bonuses & Value (5 points)
- Welcome bonus available
- Wagering under 40x
- CT contributes to wagering
- Bonus validity reasonable
- VIP/loyalty program exists
â ī¸ Limitations & Disclaimers
What our methodology cannot guarantee
We strive for thoroughness, but no testing methodology is perfect. Here's what you should understand about our limitations:
What We Cannot Guarantee
- Future performance: A casino that's great today might change tomorrow. We re-test quarterly, but problems can arise between tests.
- Individual experiences: Our experience may differ from yours. Variance in support quality, processing times, and technical issues is normal.
- Complete security: We verify licenses and encryption, but we can't audit their internal security practices or data handling.
- Financial outcomes: Our certifications don't predict whether you'll win or lose. The house edge applies regardless of casino quality.
Testing Constraints
- Sample size: We test once per quarter. Your experience on a different day might vary.
- Withdrawal amounts: We test moderate withdrawals (ā§ŗ3,000-10,000). Large withdrawals might face additional scrutiny we don't experience.
- VIP treatment: As testers, we might receive different treatment than regular players. We try to use anonymous accounts when possible.
- Time constraints: Some casinos take weeks for larger withdrawals. Our testing window is limited.
Use Our Reviews Wisely
Our certifications are one data point, not gospel. Use them as a starting point for your own research. Read multiple sources. Start with small deposits at new casinos. Don't gamble more than you can afford to lose regardless of casino quality. And always remember: the house always wins in the long run.
â Methodology FAQ
Typically ā§ŗ5,000-15,000 per casino for complete testing (deposits, play, and withdrawals). This is our own money, not provided by casinos. We consider it a cost of doing business â necessary to provide authentic reviews.
We try to test anonymously using personal accounts without identifying ourselves. However, sophisticated casinos might detect testing patterns. For re-tests after partnership, they know we're monitoring, which could influence service quality.
Active testing (excluding withdrawal waiting time) takes 10-15 hours per casino. With withdrawal testing, the complete process can span 1-7 days depending on how fast the casino processes payments.
No. We've refused offers to improve ratings for payment. Our affiliate relationships are separate from our testing process â we evaluate casinos before discussing partnerships. Some casinos we rate well have no affiliate relationship with us; some partners are rated Silver, not Platinum.
Please tell us! Email [email protected] with details. Individual experiences can vary, but multiple reports of the same issue trigger immediate re-testing. Your feedback helps us maintain accurate ratings.
You can't fully verify our claims without trusting us â that's the nature of review sites. We publish our methodology for transparency, but ultimately you're trusting our honesty. We encourage you to cross-reference with other sources and start with small deposits at any new casino.
See Our Methodology in Action
Browse our certified casinos â each one tested with this rigorous process
18+ | All casinos tested with real money | Help: 01779-554391