Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly:

• Session management and user authentication
• Security and fraud prevention
• Load balancing and performance optimization
• Language and region preferences

Performance Cookies

These cookies help us understand how visitors interact with our website:

• Page views and navigation patterns
• Time spent on different pages
• Error reporting and debugging
• Website performance metrics

Functional Cookies

These cookies enhance your user experience:

• Remembering your login details
• Saving your game preferences
• Customizing content based on your interests
• Providing live chat support

Marketing Cookies

These cookies help us deliver relevant advertisements:

• Tracking promotional campaign effectiveness
• Personalizing marketing messages
• Preventing duplicate ad displays
• Measuring conversion rates

3. Third-Party Cookies

We may also use third-party cookies from trusted partners:

• Google Analytics: Website traffic analysis
• Payment Providers: Secure transaction processing
• Game Providers: Game functionality and statistics
• Customer Support: Live chat and help desk services

4. Managing Your Cookie Preferences

You have several options to control cookies:

Browser Settings

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Receive notifications before cookies are stored

Our Cookie Consent Tool

When you first visit our website, you can choose which types of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

5. Cookie Retention Periods

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a specified period (usually 30 days to 2 years)
• Authentication Cookies: Typically expire after 30 days of inactivity
• Preference Cookies: Usually stored for 1 year

6. Impact of Disabling Cookies

If you choose to disable cookies, some features may not work properly:

• You may need to log in repeatedly
• Your preferences may not be saved
• Some games may not function correctly
• Personalized content may not be available

7. Mobile App Tracking

If you use our mobile app, we may use similar tracking technologies:

• Device identifiers
• App usage analytics
• Push notification preferences
• Location data (with your permission)

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7
• Phone: +880-1XXX-XXXXXX